Running operations, projects and managers
Lean, bottlenecks, project and plant integration, and what changes when you manage managers instead of people.
Hands-on notes on operations and projects
I am a General Manager. I have run plants in China and Vietnam, and before that spent years managing industrial projects, from new programmes to integrating acquired plants. Here I explain in plain language what worked, what we learned, and how the mechanisms behind it work.
Notes
What changes when you stop managing people and start managing managers: three ways of leading, from matrix project teams to running a country.
How to find the bottleneck on a labour-intensive sewing line when almost nothing is measured: a low-cost proxy signal, how to read it, and what it must never mean.
A bag factory that designs buckles and foam inserts sounds odd. Listening to what customers asked for but we did not sell became the most useful market research we ever did.
What an amfori BSCI audit covers, what the day looks like from the factory side, and how a buyer can read the report beyond the grade on the front page.
Moving production out of China is easy to say, hard to plan. Three MBA ideas, total cost, the price of a second source and policy as an input, seen from Vietnam.
A few notes that give the main ideas, in the order I would read them.
Lean, bottlenecks, project and plant integration, and what changes when you manage managers instead of people.
China to Vietnam, sourcing, and compliance as a commercial asset, explained through mechanisms rather than opinions on politics.
Measuring with proxies, entering information once, and keeping a person in charge of every decision that matters.