Fabien CharneuxHands-on notes on operations and projectsFrançais

Notes · AI and data on the shop floor

Why I keep AI out of the final decision

Published

I use an AI assistant every day, and I almost never let it make a decision. That is deliberate.

What I ask it for

Not “what should I do?”, but “give me your suggestions, with the pros and cons of each”. The assistant is good at laying out options and at the groundwork: drafts, comparisons, first versions. A person still chooses.

What happens when I push

I challenge the answer. Often I go further: I ask again, pressing the opposite view, sometimes a bit aggressively. The reply usually starts with “You are right.”

That sentence tells me what I need to know. An assistant that agrees with a position and then with its contrary is not judging. It is following me. If I let it decide, I would be deciding through a mirror.

This is why critical thinking has to stay with the person. The assistant can help me think. It cannot take the responsibility, and it cannot tell me when I am wrong unless I make it.

The two tests for what I do let it decide

Sometimes I let it take a decision. It must pass both tests:

  1. No consequence for anyone else. If a colleague, a customer or a supplier would feel the result, it stays with a person.
  2. Easy to reverse. If I can undo it tomorrow at no cost, a wrong answer teaches me something. If I cannot, it does not.

Choosing the order of my own reading list passes. Anything touching people, money or a commitment does not.

What this means for a team

If your team uses an assistant, agree on those two tests, and ask people to bring the options, not only the answer. A person who can explain why an option was rejected has done the thinking. One who forwards the assistant’s conclusion has not.

A note on speed

This approach is slower than accepting the first answer. It still saves the groundwork. The time saved is real; it simply stops short of the decision.

A question to keep

When did an assistant last agree with you too quickly, and did you notice?

Questions this note answers

Should an AI assistant make business decisions?
I do not let it. I ask for suggestions with pros and cons and challenge them. The assistant often agrees with whichever side I push, so judgement and responsibility stay with a person.
Which decisions can you safely delegate to an AI assistant?
Those with no consequences for other people, and that are easy to undo. Anything that affects colleagues, customers or money, or that cannot be reversed, stays with a person.

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