Notes · AI and data on the shop floor
Why I keep AI out of the final decision
I use an AI assistant every day, and I almost never let it make a decision. That is deliberate.
What I ask it for
Not “what should I do?”, but “give me your suggestions, with the pros and cons of each”. The assistant is good at laying out options and at the groundwork: drafts, comparisons, first versions. A person still chooses.
What happens when I push
I challenge the answer. Often I go further: I ask again, pressing the opposite view, sometimes a bit aggressively. The reply usually starts with “You are right.”
That sentence tells me what I need to know. An assistant that agrees with a position and then with its contrary is not judging. It is following me. If I let it decide, I would be deciding through a mirror.
This is why critical thinking has to stay with the person. The assistant can help me think. It cannot take the responsibility, and it cannot tell me when I am wrong unless I make it.
The two tests for what I do let it decide
Sometimes I let it take a decision. It must pass both tests:
- No consequence for anyone else. If a colleague, a customer or a supplier would feel the result, it stays with a person.
- Easy to reverse. If I can undo it tomorrow at no cost, a wrong answer teaches me something. If I cannot, it does not.
Choosing the order of my own reading list passes. Anything touching people, money or a commitment does not.
What this means for a team
If your team uses an assistant, agree on those two tests, and ask people to bring the options, not only the answer. A person who can explain why an option was rejected has done the thinking. One who forwards the assistant’s conclusion has not.
A note on speed
This approach is slower than accepting the first answer. It still saves the groundwork. The time saved is real; it simply stops short of the decision.
A question to keep
When did an assistant last agree with you too quickly, and did you notice?
Questions this note answers
- Should an AI assistant make business decisions?
- I do not let it. I ask for suggestions with pros and cons and challenge them. The assistant often agrees with whichever side I push, so judgement and responsibility stay with a person.
- Which decisions can you safely delegate to an AI assistant?
- Those with no consequences for other people, and that are easy to undo. Anything that affects colleagues, customers or money, or that cannot be reversed, stays with a person.
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